bijee's commitment to responsible gaming
bijee believes that gaming should be a purely entertaining experience. We are committed to ensuring safe and responsible gaming with the mental and financial well-being of all our members in mind.
bijee's commitment
bijee is a safe and reliable gaming platform. We believe gaming is enjoyable only when it stays within limits and is done for entertainment. Gambling should not be used as a tool to solve financial problems or to relieve stress.
Our platform is only for individuals aged 21 and above. If you or someone you know is having a problem with gaming, bijee is always here for you — reach us on live chat or by email.
We provide our members with a range of protection tools — setting deposit limits, self-exclusion, time-out, and more. Using these tools, you can manage your gaming experience in a way that suits your life.
bijee's core commitments
- Account registration is permitted for ages 21+ only
- Ability to set personal deposit and gaming limits
- Option for voluntary breaks and self-exclusion
- 24/7 support available in Bengali
- Transactions and data secured with SSL encryption
Tools to stay safe
bijee gives you the power to control your own gaming experience.
Deposit limits
Set a limit on how much you can deposit per day, per week, or per month. Once activated, this limit takes effect immediately, and any change requires a 24-hour wait. This protects you from overspending and helps you stay within budget.
Time-out break
If you feel you need a break, temporarily close your account for a set period. You can take a time-out ranging from 24 hours to 30 days. During this period you will not be able to log in and no transactions will be possible.
Self-exclusion
If you need longer-term protection, choose self-exclusion. You can permanently close your account for 6 months or more. This is a serious step and the duration cannot be shortened once it is activated.
Loss limits
Set a limit on how much you can lose within a given period. Once that limit is reached, no further play will be possible for the remainder of that period. This tool keeps you protected from financial harm.
Session limits
Set how long you can play in one continuous session. When the session limit is reached, the platform will automatically log you out. This is an effective tool for preventing excessive time spent playing.
Support and advice
If you feel gaming is going beyond your control, contact bijee's live chat directly. Our trained team is ready to help in Bengali. All your information is kept completely confidential.
How to recognise problematic gaming
Gaming can sometimes become a problem, especially when it turns into a source of stress rather than enjoyment. If you notice the signs below, speak with the bijee support team or seek help from someone you trust.
Remember, asking for help is a sign of courage. bijee is always here for you — for entertainment and in times of difficulty.
- Placing more bets to recover lost money — "chasing losses"
- Repeatedly failing to stop or reduce gaming
- Prioritising gaming over family, friends, or work
- Spending money set aside for bills or daily expenses on gaming
- Lying to family or close ones about gaming
- Feeling restless or irritable when unable to game
- Continuing to game by borrowing money or breaking into savings
Protection of minors
21+ age requirement
bijee is only for individuals aged 21 and above. Age is verified when creating an account and additional documents may be requested in suspicious cases. Any account belonging to a minor will be closed immediately.
Advice for parents
If you have children or teenagers at home, install parental control software on your devices. Keeping gaming sites out of reach of children is every parent's responsibility. Awareness is the best protection.
How to activate protection tools
Using these tools at bijee is straightforward. Follow the steps below.
Log In
Log in to your bijee account and go to Account Settings.
Responsible Gaming section
Find the "Responsible Gaming" section in Settings.
Choose your preferred limits
Deposit, loss, session, or self-exclusion — activate whichever you need.
Need help? We're here
The bijee responsible gaming team is with you 24 hours a day, 7 days a week. Reach us on live chat or by email for any concern.
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